Contact Us

Got a question, need support, or just want to reach out?
Fill out the form and our team at Better Hats Collective will get back to you as soon as possible. Usually within 24 hours.

We’re here to make sure your experience with us is smooth from start to finish. Whether you’re checking on an order, asking about sizing or style recommendations, needing help with shipping, or wanting to talk collaborations, this is the best place to reach us.

To help us respond quickly and accurately, please include as much detail as you can, such as:

• Your full name
• Your best contact email
• Your order number (if you have one)
• The hat or product you’re referring to
• A clear explanation of what you need help with

Our customer support team reviews every message personally. No bots, no automated responses, just real people who take pride in delivering the same quality service that we put into every hat.

If your message is about a delivery or return, attaching any relevant images or screenshots (such as parcel tracking, product issues, or proof of purchase) will help us process your enquiry faster.

For collaboration, influencer, or wholesale requests, feel free to include your social handles, links, or any ideas you’d like to pitch. We love connecting with creators, photographers, and brands that match our style and energy.

Thank you for reaching out to Better Hats Collective.
We appreciate you and we’ll be in touch shortly.