Last updated: 19/11/2025

Welcome to Better Hats Collective. By accessing or purchasing from our website (betterhatscollective.com.au), you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General Information

Better Hats Collective (“we”, “us”, “our”) operates this online store and provides all products, content, and services subject to these Terms & Conditions.
By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

We reserve the right to update, change, or replace any part of these Terms at any time. Any changes will be effective immediately upon posting to this page.

2. Product Information

We make every effort to ensure that all product descriptions, images, and pricing displayed on our website are accurate.
However, minor variations may occur due to:

  • Screen display differences

  • Lighting in photos

  • Product variations from suppliers

We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been placed.

3. Pricing & Payments

All prices are listed in Australian Dollars (AUD).
We reserve the right to update pricing at any time without notice.

We accept payment via the secure payment methods displayed at checkout.
Your payment information is processed securely and is not stored on our website.

Fraudulent orders or suspicious activity may result in the cancellation of an order.

4. Orders & Availability

All orders placed through our website are subject to product availability.
If a product becomes unavailable after purchase, we will contact you immediately to arrange:

  • A refund

  • A replacement item

  • OR store credit

We reserve the right to refuse or cancel any order for any reason, including inaccurate information or suspected misuse.

5. Shipping

Shipping times, fees, and delivery information are outlined in our Shipping Policy.
By placing an order, you acknowledge that all delivery estimates are approximate and may vary due to courier delays or external factors.

Once an order has been shipped, responsibility for delivery lies with the courier.

6. Returns & Exchanges

All returns and exchanges are handled in accordance with our Returns Policy.
We comply with Australian Consumer Law regarding faulty or defective goods.

Change-of-mind returns may not be accepted unless outlined in the Returns Policy.

7. Website Use

You agree not to use this website for:

  • Illegal or unauthorised purposes

  • Attempting to breach security

  • Interfering with website functionality

  • Spreading harmful software or automated scripts

We may restrict or terminate access to any user who violates these terms.

8. Intellectual Property

All content on this website, including logos, images, product descriptions, and branding, is the property of Better Hats Collective and is protected under Australian copyright law.

You may not copy, reproduce, or distribute any content without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Better Hats Collective is not liable for any:

  • Indirect or consequential damages

  • Loss of profits

  • Shipping delays

  • Misuse of products

Our liability is limited to the purchase price of the goods ordered.

10. Privacy

Your privacy is important to us.
All data collection and handling is outlined in our Privacy Policy.

We do not sell or share your data with third parties except where required to complete your order.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: jasonfischer2711@gmail.com

Website: www.betterhatscollective.com.au